Refund Policy

At Azaylia Creations, we are committed to providing our customers with the highest quality home decor items. We want you to be completely satisfied with your purchase, which is why we offer a 30-day refund policy.

If for any reason you are not satisfied with your order, you may return the item within 30 days of receiving it for a full refund. We believe in the quality and craftsmanship of our products, and we want you to feel confident in your purchase.

To initiate a return, please contact our customer service team within 30 days of receiving your order. Our friendly and knowledgeable representatives will guide you through the return process and provide you with a return authorization number.

Once you have received your return authorization number, please securely package the item and include the original packaging materials. We recommend using a trackable shipping service to ensure that your return reaches us safely.

Upon receiving your returned item, our team will inspect it to ensure that it is in its original condition and packaging. Once the item has been approved for a refund, we will process the refund to your original method of payment within 5-7 business days.

Please note that the customer is responsible for all return shipping costs unless the item received was damaged or defective. In such cases, we will provide a prepaid return label for your convenience.

It is important to us that you are completely satisfied with your purchase from Azaylia Creations. If you have any questions or concerns about our refund policy, please don't hesitate to contact our customer service team. We are here to assist you and ensure that you have a positive shopping experience with us.

Thank you for choosing Azaylia Creations for your home decor needs. We appreciate your business and look forward to serving you again in the future.